Order the beef today.
The real weight follows.
Angliss is a large Hong Kong meat wholesaler, and myAngliss is its main e-commerce platform: customers place their orders there every day. The platform works in step with the company’s ERP, warehouse (WMS) and transport (TMS) systems, so once an order is picked and weighed, its weight comes back to the order by itself.
- Every customer sees its own price
- Live stock from the ERP
- The weight returns after picking
The hard part
Much of it is sold by weight, and nobody knows the weight yet.
Many of Angliss’s goods are catch-weight (抄碼). A customer orders a piece of beef, but its weight, and so its price, is not known when the order is placed. The order goes to the ERP; a warehouse worker picks it and weighs it; the ERP updates the price; and the result has to come back to myAngliss.
- The ERP’s price table is updated on a schedule, for different sales channels and strategies, so prices change often
- Every customer has its own selling price
- Between the order and the delivery, the ERP and the platform exchange a lot
- Some links are real-time APIs; others are scheduled XML temp tables
How it works
One order, out to the ERP and back.
Step 1
Order from live data
The ERP’s API gives the platform live stock, selling prices and the latest product information, with each customer’s own price. An order placed on myAngliss reaches the ERP straight away.
Step 2
Picked and weighed
Once the warehouse has picked and weighed the goods, the weight goes back to the platform and the order updates itself.
Step 3
Followed to the door
The order’s weight and status, and its exchanges with the ERP, WMS and TMS, are kept up to date as they happen, so the customer can see where the delivery is.
What customers can do
For one shop or a whole group.
A customer runs its ordering on myAngliss, from the first order to the payment.
- Place orders
- See live stock
- See the weight once the goods are picked
- Follow the delivery
- Pre-order goods
- Read sales reports for one shop or the whole group
- Give each staff member their own permissions, such as which reports they see
- Choose a delivery time slot
- Pay at once, or later on the credit terms Angliss gives them
One order, step by step
The platform and the ERP read the same order.
Each system that touches an order changes it on the platform, so the customer and Angliss look at one order, not two copies that drift apart.
Example · made up to show the steps
- OrderBeef ordered on myAngliss · weight to follow
- ERPOrder received · the customer’s own price applied
- WMSPicked and weighed
- ERPPrice updated from the weight
- OrderWeight and amount back on the orderupdated
- TMSOut for delivery in the chosen time slot
Questions
What customers ask
Why does the amount change after I order?
Goods sold by weight are priced when they are weighed. After picking, the real weight goes to the ERP, the price is updated, and the order shows the new amount.
Does every customer see the same price?
No. Each customer has its own selling price, and the platform shows the one that applies to them.
Can I pay later?
Yes. A customer can pay at once, or later on the credit terms Angliss has given it.
Can my staff see everything?
Only what you allow. Permissions are set per staff member, for example which reports each one can open.
Selling by weight?
Let the orders keep up.
Tell us how your customers order today and where your ERP sits.
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