An online pet shop
open all hours,
for Hong Kong and Macau.
Vec Pet Supplies sells pet food and supplies in Hong Kong and Macau. We built its online shop — shop by pet, filters, product pages, cart, checkout and accounts — and an admin its team uses to run the homepage.
The shop is built and tested, and not yet live. This page claims what is built — not results.
- Customer
- Vec Pet Supplies — pet food and supplies for Hong Kong and Macau
- What we built
- Their online shop, from the catalogue to the checkout
- Built on
- WordPress · WooCommerce · Elementor Pro
- Stage
- Built and tested on our servers — not yet live
One retailer,
two cities,
one shop.
- Customer
- Vec Pet Supplies, a pet-supplies retailer serving Hong Kong and Macau
- What it needed
- An online shop, so pet owners can order at any hour instead of by phone during opening times
- What we built
- The storefront, the shop and product pages, the cart and checkout, customer accounts, and an admin for the homepage
- Catalogue
- Dogs, cats, small animals and medical supplies — about 80 products, imported from the client’s spreadsheet
- Prices
- Hong Kong dollars, with free delivery on orders over HK$300
- Stage
- Built between December 2025 and February 2026. Not yet launched — no results are claimed here
Pet food runs out
after the shop closes.
Orders came in by phone, during opening hours, and were typed in by hand. A pet owner who noticed the bag was empty at night had to wait — or buy somewhere else.
The aim: a shop that takes orders at any hour, in Chinese and English, that the team can run without a developer.
From the first search
to the order confirmation.
Built on WooCommerce, with our own plugins for the shop, the cart and the admin. Each part below is built and tested on our servers.
Shop by pet
Dogs, cats, small animals and medical supplies, each with its own food, treats and care. The category icons on the homepage are set from the admin.
Filters that do not reload the page
Narrow the shop by category, price, brand, stock or sale and the results change in place. Grid or list view, and a slide-in filter panel on a phone.
A product page that answers questions
Size and flavour as buttons, not dropdowns. Stock shown on the page, delivery information beside the price, and tabs for the description and ingredients. Prescription diets carry a clear badge.
A cart that counts to free delivery
Add to cart without leaving the page; the count in the header updates at once. The cart shows how far the order is from free delivery at HK$300, with suggestions to get there.
Checkout as a guest, or with an account
Guest checkout and discount codes. Customers who register see their order history and keep their addresses for next time.
A homepage the shop runs itself
Banners, category icons, the “Why Vec?” section, product sections, brand logos and the WhatsApp button — all changed from the admin, without touching the page builder.
Written for
both kinds of customer.
The words a customer trusts first. Delivery, refunds, privacy and the questions people ask before they buy are written in Chinese and English, not run through a translator.
Run from the admin. The team changes the announcement in both languages at once, from a settings page, and it shows on every page of the shop.
Translating every product page into both languages is the next stage.
- Announcement bar
- One message in Chinese and English, with ready-made templates such as 滿HK$300免運費！ / Free shipping on orders over HK$300.
- Shop pages
- About, Contact, Shipping, Refund, Terms, Privacy, Disclaimer and FAQ — each written in both languages.
- Search
- A full-width search overlay that speaks both languages.
Built and tested.
Results will be published here when measured.
There are no outcomes on this page because the shop is not live. What is not done yet:
- 01
Going live — at the last progress record (29 January 2026) the production server was down
- 02
Card payments in production — Stripe is installed and tested on our servers only
- 03
Local payments — PayMe, FPS and bank transfer are planned, not built
- 04
Prescription orders — uploading a vet’s prescription and having it approved is planned, not built
- 05
Every product page in both languages — planned, not built
- 06
Vec’s sign-off on this page — until then it is not indexed
See the shop.
Then talk to us.
A catalogue, a cart, a checkout and an admin your team can run — we will walk you through the real screens.